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SVM Kia Service
Your Feedback Matters
At SVM Kia, we're committed to delivering an exceptional service experience every time you visit.
That's why your feedback is so important to us.
After your service, you may receive a Kia Customer Satisfaction Survey from service@kiacustomervoice.com.au.
We would greatly appreciate you taking a few minutes to share your experience.
Complete the Survey & Win*
Customers who complete their Kia Customer Satisfaction Survey within 5 days of receiving it will automatically go into the draw to WIN their next scheduled logbook service FREE at SVM Kia*.
Your feedback helps us recognise what's working well and identify opportunities to improve, ensuring we continue to deliver the service experience you deserve.
Keep an eye on your inbox and tell us how we did.
SVM Kia – Your feedback drives our commitment to better service.
Need Assistance?
If there is anything about your recent experience you would like to discuss, please speak with a member of our team or contact our Customer Care team. We're committed to resolving concerns promptly and ensuring your experience with SVM Kia meets your expectations.
*Customers who complete the Kia Customer Satisfaction Survey, sent by service@kiacustomervoice.com.au, within five (5) days of receiving it will be automatically entered into the draw to win their next scheduled logbook service free of charge at SVM Kia Service (65 Whiting St, Artarmon NSW 2064). The prize covers only the cost of the next scheduled logbook service, as outlined in the manufacturer’s specifications, based on the vehicle’s age or kilometres travelled, whichever comes first. Additional repairs, maintenance, or wear and tear items (including but not limited to brake pads, tyres, and wiper blades) are not included. The free service must be redeemed exclusively at SVM Kia Service, is non-transferable, and not redeemable for cash. The prize is valid only for the vehicle associated with the completed survey. One entry per customer per survey invitation is permitted. The winner will be randomly selected by the 15th day of the following month. The SVM Kia Customer Care team will contact the winner via phone, and a confirmation email will be sent to the email address we have on file. SVM Kia reserves the right to amend or withdraw this offer at any time without prior notice. By participating, customers agree to these terms and conditions.